Shipping and Returns

At ChaChaLab, we care about getting your order to you as quickly and conveniently as possible. Below you will find a complete overview of delivery options for your country.

Order Processing and Shipping

We strive to process your order as quickly as possible. All orders received on a business day before 11:00 AM are shipped the same day . Orders received after 11:00 AM are shipped the next business day. We will inform you about the shipment of your order and the tracking number via email.

Shipping Options and Prices

SLOVAKIA (1-2 business days)

  • FREE shipping on orders over €50 (applies to delivery to SPS Balikovo / Packeta Z-Point pick-up points).
  • Packeta Courier (delivery to address): 4.20 €
  • Slovak Post SPS GLS Courier (delivery to address): 4.20 €
  • Balikovo and Z-BOX (pickup point): 3.20 €
  • Cash on delivery: + 1.50 € (maximum order value 1500 €)

CZECH REPUBLIC (1-2 business days)

  • FREE shipping on purchases over €50 (applies to delivery to a Czech Post Balíkovna collection point).
  • GLS Courier (delivery to address): 5.95 €
  • Packeta Courier (delivery to address): 5.95 €
  • Packeta Pick-up Point and Z-BOX: 4.95 €

HUNGARY (1-2 business days)

  • FREE shipping on orders over €50 (applies to delivery to an ExpressOne Hu pick-up point).
  • GLS Courier (delivery to address): 5.95 €
  • GLS PuDo (pickup point): 5.95 €

POLAND (1-2 business days)

  • InPost Courier (delivery to address): 5.95 €
  • InPost Locker (pickup box): 5.95 €

ROMANIA (2-3 business days)

  • Sameday RO Courier (delivery to address): 5.95 €
  • Cargus Courier (delivery to address): 5.95 €
  • Easybox locker (pickup box): 5.95 €

BULGARIA (2-4 business days)

  • Sameday BG Courier (delivery to address): 5.95 €
  • Easybox locker (pickup box): 5.95 €

GERMANY (2-3 business days)

  • DHL Courier (delivery to address): 6.95 €
  • Hermes Courier (delivery to address): 6.95 €

AUSTRIA (2-3 business days)

  • DPD AT Courier (delivery to address): 6.95 €
  • Austrian Post (delivery to address): 6.95 €

CROATIA (2-3 business days)

  • DPD HR Courier (delivery to address): 5.95 €
  • DPD HR PuDo (pickup point): 5.95 €

SLOVAKIA (1-2 business days)

  • DPD SI Courier (delivery to address): 6.95 €

OTHER EU COUNTRIES (2-3 business days)

Belgium, Denmark, Luxembourg, Netherlands

  • GLS Courier (delivery to address): 7.95 €

Delivery to Other Countries

Are you interested in delivery to a country not listed on our website? Please don't hesitate to contact us at obchod@chachalab.sk . We will gladly prepare a customized price quote and assist you with your order.