Shipping policy

Shipping Policy

At ChaChaLab, we want your order to reach you as quickly and conveniently as possible. Below, you will find a complete overview of the available shipping options and delivery costs for each country.

Order Processing and Dispatch

We do our best to process your order as quickly as possible. All orders received on a business day before 11:00 AM are dispatched on the same day. Orders received after 11:00 AM are dispatched on the next business day.

You will receive an email confirming that your order has been dispatched, along with your shipment tracking number.

Shipping Options and Costs

SLOVAKIA (1–2 business days)

  • SPS – delivery to a collection point, parcel locker or address: €4.20
  • Packeta – delivery to a collection point or Z-BOX: €4.20
  • FREE SHIPPING on orders over €50 (valid for both SPS and Packeta).
  • Cash on delivery: €1.50 (maximum order value: €1,500).

CZECH REPUBLIC (1–2 business days)

  • GLS – delivery to a collection point, parcel locker or address: €5.95
  • Packeta – delivery to a collection point or Z-BOX: €5.95
  • FREE SHIPPING on orders over €50 (valid for both GLS and Packeta).

HUNGARY (1–2 business days)

  • GLS – delivery to a collection point, parcel locker or address: €5.95
  • FREE SHIPPING on orders over €50.

POLAND (1–2 business days)

  • InPost – delivery to a collection point, parcel locker or address: €5.95

ROMANIA (2–3 business days)

  • Cargus – delivery to a collection point, parcel locker or address: €5.95
  • Sameday – delivery to a collection point, parcel locker or address: €5.95

GERMANY (2–3 business days)

  • DHL – home delivery: €6.95
  • Hermes – home delivery: €6.95

AUSTRIA (2–3 business days)

  • DPD AT – home delivery: €6.95
  • Austrian Post – home delivery: €6.95

SLOVENIA (1–2 business days)

  • DPD SI – home delivery: €6.95

OTHER EU COUNTRIES (2–3 business days)

Belgium, Denmark, Luxembourg and the Netherlands

  • GLS – home delivery: €7.95

Shipping to Other Countries

Would you like to have your order delivered to a country that is not listed above? Please contact us at obchod@chachalab.sk. We will be happy to prepare an individual shipping quote and assist you with your order.